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Keeping your data safe Cookies and Privacy Policy

At Taupō Parasail, your privacy is just as important to us as your safety in the sky. We’re committed to protecting your personal information and being transparent about how we collect, use, and store it. Whether you’re booking a flight, contacting our crew, or simply browsing our site, you can trust that your data is handled with care.

Cookie Policy

Our website, https://parasail.co.nz/ (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. Below we inform you about the use of cookies on our website.

What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

Consent

By continuing to browse this website, you agree to the use of cookies for the duration of your session. You can disable cookies in your browser settings at any time; however, doing so may affect the functionality and performance of the site.

Cookie Types

Our website uses the following cookie types:

1. Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

2. Analytical cookies
We use analytical cookies to optimize the website experience for our users. With these analytical cookies we get insights in the usage of our website.

Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • you may submit a request for access to the data we process about you;
  • you may request an overview, in a commonly used format, of the data we process about you;
  • you may request correction or deletion of the data if it is incorrect or not or no longer relevant for any purpose under the Privacy Act.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this cookie statement. If you have a complaint about how we handle your data, we would like to hear from you.

Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

TaupĹŤ Parasail

Attn: Zane Kitchen
65 Redoubt Street, Berth #20,
TaupĹŤ 3330, New Zealand
New Zealand
Website: https://parasail.co.nz/
Email: [email protected]

Zane Kitchen is our appointed contact person for Taupō Parasail’s policies and practices and to whom complaints or inquiries can be forwarded.

Privacy Statement

In this privacy statement, we explain what we do with the data we obtain about you via https://parasail.co.nz. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

Introduction

At Taupō Parasail (“we”, “us”), your privacy is paramount. This policy covers all personal information collected through our WordPress site https://parasail.co.nz (the “Site”), including data you submit via our Forminator PRO forms, information logged by Cloudflare, and Google reCAPTCHA. It explains what we collect, why, how we protect it, how long we keep it, who we share it with, and your rights under New Zealand’s Privacy Act 2020.

What We Collect

We gather two types of information:

Information You Provide

Form Submissions: Name, email address, phone number (if provided), and any other fields you choose (e.g. number of participants, special requests).

User‑Profile Data: If you ever register or comment, WordPress will also collect your username and any profile details you enter.

Automatically Collected Data

IP Address and User‑Agent for each request or form submission (to prevent spam and identify device/browser).

Cookies & Similar Technologies used by WordPress core, Forminator, Cloudflare, and Google reCAPTCHA to ensure functionality, security, and performance.

Why and How We Use Your Data

We process your data strictly for purposes that are necessary and lawful:

Booking & Enquiries
We use your form data (name, email, phone, message) to confirm and manage your parasailing bookings or answer enquiries. This is based on your consent and to perform our contract with you.

Spam & Fraud Prevention
Every submission’s IP and reCAPTCHA response help us block automated bots and malicious actors. This is our legitimate interest in maintaining site integrity.

Site Security & Performance
Cloudflare logs (IP, request details) protect against DDoS attacks, ensure fast content delivery, and automatically mitigate threats. We retain these logs per Cloudflare’s policy, which you can view on Cloudflare’s Privacy Policy page.

Data Retention & Security

Retention Periods

Form Submissions: Retained indefinitely until deleted by us or upon your request.

Cloudflare Logs: Retained according to Cloudflare’s standard schedule.

reCAPTCHA Data: Governed by Google’s retention rules.

Security Measures

Encryption: All Site traffic uses HTTPS/TLS.

Access Controls: Role‑based permissions in WordPress; only authorized staff can view form entries.

Infrastructure Protections: Cloudflare firewall, rate‑limiting, and automated updates to plugins and the WordPress core.

Cookies & Third‑Party Services

We use cookies and partner services to deliver and protect our Site:

Essential Cookies (e.g. PHPSESSID) for Site functionality.

Security Cookies managed by Cloudflare for DDoS mitigation.

Spam‑Protection Cookies from Google reCAPTCHA.

Third‑Party Providers
Cloudflare – CDN & security (see cloudflare.com/privacypolicy).

Google reCAPTCHA – bot detection (see policies.google.com/privacy).

Forminator PRO – form handling; submissions stored in your WordPress database.

We never sell or rent your personal data.

Accessing and modifying your data

Under the Privacy Act 2020, you have the right to:

  • Access your personal data in our records.
  • Correct any inaccurate or incomplete information.
  • Delete data that is no longer necessary for the purpose collected.
  • Withdraw Consent at any time for processing based on consent.

To exercise these rights—or if you have any questions about how we manage your data—please contact:

Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

TaupĹŤ Parasail

Attn: Zane Kitchen
65 Redoubt Street, Berth #20,
TaupĹŤ 3330, New Zealand
New Zealand
Website: https://parasail.co.nz/
Email: [email protected]

Zane Kitchen is our appointed contact person for Taupō Parasail’s policies and practices and to whom complaints or inquiries can be forwarded.

 

Get in touch if you have any questions about the Privacy Policy at TaupĹŤ Parasail.

[email protected]

65 Redoubt Street, Berth #20,
TaupĹŤ 3330, New Zealand